LiveLink Privacy Policy

1. Data Collection and Usage

LiveLink collects data to understand how users interact with our extension and to improve their overall experience. The types of data we collect include:

• Usage Data: Information about how often and for how long users interact with different features of the extension.
• Browsing Data: Data on YouTube channels and Twitch streams that users visit.

This data helps us analyze trends, monitor performance, and enhance the functionality of LiveLink. All data collected is used solely for these purposes and is handled in accordance with industry standards for data security and privacy.

2. User Consent

By installing and using LiveLink, users consent to the collection and use of data as described in this Privacy Policy. This information is made available in the Privacy Policy section of our Chrome Web Store listing.

We ensure that users are informed about our data collection practices before they install LiveLink. The Chrome Web Store listing includes details about what data is collected, how it is used, and a link to this Privacy Policy for further information.

3. Data Security

We prioritize the security of our users' data. LiveLink employs industry-standard security measures to protect the data collected. These measures include:

• Data Anonymization: All user data collected is anonymized to prevent the identification of individual users.
• Secure Transmission: Data is transmitted securely using TLS (Transport Layer Security) encryption to prevent unauthorized access during transfer.
• Secure Storage: Data is encrypted at rest using AES-256 encryption in MixPanel's proprietary analytics database format.
• Third-Party Security: The data collected by LiveLink is handled by MixPanel, which adheres to stringent security practices including regular audits, strong authentication controls, and compliance with industry standards such as SOC 2 Type II and ISO 27001.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

4. User Rights

LiveLink collects anonymized data, meaning that we do not have any personally identifiable information that can be directly tied to individual users. Therefore, traditional rights such as access, modification, or deletion of personal data do not apply in the conventional sense. However, we are committed to transparency and ensuring user control over data as much as possible. Users have the following rights:

• Data Inquiry: Users can inquire about the types of data collected and how it is used. We are happy to provide detailed information about our data collection practices.
• Opt-Out: Users can opt-out of data tracking by uninstalling the LiveLink extension or using the available settings in their browser to disable tracking.
• Updates: Users will be informed about significant changes to our Privacy Policy through updates on our Chrome Web Store listing.

To exercise these rights or for any questions regarding data privacy, users can contact us through the contact form available on our website at https://www.getlivelink.com/#contact-us.

5. Permissions

LiveLink requires certain permissions to function properly and provide the best user experience. These permissions include:

• Host Permissions: LiveLink requests permission to run content scripts on YouTube pages. This allows the extension to gather data on the channels visited, enabling us to analyze user interaction with YouTube content to enhance functionality and provide relevant features.

These permissions are used solely to perform the necessary tasks for which the extension is designed and to improve user experience. No personal data is collected through these permissions.

6. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the contact form available on our website:

https://www.getlivelink.com/#contact-us